Terms of Service

Last updated: April 9, 2026

1. Service

MooseMail Inc. provides a postcard printing and mailing service through moosemail.travel. By placing an order, you agree to these terms.

2. Orders & Payment

All orders are charged at the time of checkout. Prices are listed in Canadian dollars (CAD). Payment is processed securely by Stripe. Your order is confirmed once payment is successfully processed.

3. Delivery

Postcards are sent to print within 24 hours of confirmed payment. Estimated delivery is 3–7 business days within the USA, and 1–2 weeks within Canada. Delivery timelines are estimates and may vary due to postal service conditions.

4. Refunds

If your postcard is not delivered due to a MooseMail or printing error, we will reprint and reship at no charge, or issue a full refund. We are not responsible for incorrect addresses provided by the sender. To request a refund, email fun@bugme.travel within 30 days of your order.

5. Acceptable Use

You may not use MooseMail to send content that is illegal, threatening, harassing, defamatory, obscene, or otherwise objectionable. We reserve the right to refuse or cancel any order at our discretion. Orders containing prohibited content will be refunded.

6. Intellectual Property

You represent that you have the right to use any photos or content you submit. By submitting content, you grant MooseMail a limited licence to reproduce it solely for the purpose of printing your postcard.

7. Limitation of Liability

MooseMail's liability is limited to the amount paid for your order. We are not liable for indirect, incidental, or consequential damages.

8. Changes

We may update these terms from time to time. Continued use of the service constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada.

10. Contact

Questions? Email us at fun@bugme.travel.